Our goal is to make you a satisfied customer. We take the time to pick the highest quality products to carry in our store. In the case that you are not satisfied returns are allowed within 30 days of receipt. Return shipping costs are the responsibility of the buyer. Please contact us first before returning a product for exchange/refund/or warranty repair.
Postage for all product returns is the responsibility of the buyer.
All returned items MUST be shipped back to the store of origin. For
example: a flashlight purchased from 4Sevens.pl must be returned to
the store in Poland.
When contacting us, you must have the order number and a detailed description of your problem. Our customer service representatives may step you through a few procedures to see if the problem can be resolved without sending in the light. Once a return is authorized, please write your order number on the outside of the package and send the product to our warehouse in Poland at the address which will be provided to you in further correspondence. If required, include printouts of any correspondence related to the return as well as your full name, address and order number. Thanks!
Fenix Product Warranty
NO QUESTIONS ASKED LIFETIME WARRANTY We have a new policy for all Fenix brand products. We are so confident in these flashlights that we are now upgrading all Fenix lights purchased past, present, and future to an unconditional lifetime warranty. We will repair or replace any Fenix lights purchased from 4sevens.pl. Simply go through our "contact us" link to initiate the RMA process. Your light will be return fully functional. The exterior finish is not covered as this is cosmetic and does not affect the function. If your model is discontinued, we may issue you store credit or offer you a newer model of equal or greater value. We reserve the right to issue a refund in lieu of a replacement. The only requirements are: 1) A Fenix brand product purchased from 4sevens.pl. 2) You must supply proof of purchase. An order number that matches your contact information is sufficient. 3) You must got through the standard RMA process where we will try to diagnose your problem before asking you to send it in NiteCore Product Warranty
www.4Sevens.pl exclusive warranty:
NO QUESTIONS ASKED LIFETIME WARRANTY
For all our NiteCore brand products, we offer our standard 30-day return policy. Outside of our 30-day return policy, Nitecore product returns must be processed directly with Nitecore. Nitecore typically warrants their products for one year after purchase. Please refer to your product's included warranty information card for details.
Olight Warranty
Products are warranted for one year from the date of purchase. Tiablo Service and Warranty
1. 15 days free replacement
We will repair or replace a light within 15 days of purchase if it suffers from a manufacturing defect. If the problem calls for a replacement, we will replace the light with the same model as the one sent in. If the model has been discontinued, customers will recieve a product with similar or improved performance.
2. 12 months free repair
We offer free repair within 12 months of purchase if problems develop with normal use.
3. Limited lifetime warranty
If problems develop after 12 months of the purchase date, we will charge for parts. The total repair fee is assessed acording to the cost of the replaced materials. If damage to the light is substantial, Tiablo will contact distributors with a quote, and the distributor will contact the customers concerning whether to exchange the parts. Freight should be paid by distributors or customers.
4. Warranty Cards
When shipping the flashlights to the end users, distributors or dealers also need to provide the Warranty Card to the users. The requested information on the warranty card should have been filled out. The sales date and other necessary info such as stamping are also required from the distributors or dealers.
MicroFire Product Return Policy Bulbs & lamp assembly - 30 days (breaks from misoperation or dropping excluded) Rechargable batteries - 90 days Chargers - 1 year Other electronic parts - 1 year Bezel, body, tailcap maintenance - 2 years
Polarion Return Policy Polarion products purchased from Fenix-store.com can be returned for a full refund within 30 days of the date of purchase. Items physically damaged by the customer cannot be returned and will not be accepted.
Note: A 15% Restocking fee will charged to the Buyer for returns within 30 days. Items that do not fall with in the 30-day return time frame will not be accepted. Products not eligible for return shall be returned to Buyer freight collect. All returns require an RMA (Return Merchandise Authorization) number, which can be obtained by providing customer service with your order number and request for RMA. Any merchandise returned with out a RMA will be refused. Items must be returned in their original packaging. Please save all packaging and accessories for any item that is returned to Fenix-store.com. All original equipment, components, manuals, cables, documents, and packaging must be returned with your item for Fenix-store.com to process your RMA. We will notify you via e-mail of your refund once we've received and processed the returned item. In most cases, we'll issue a refund in the same form of payment originally used for the purchase within 3 to 5 business days of our receiving your return.
Shipments will be deemed to have been accepted by Buyer upon delivery of the said shipments to Buyer unless rejected upon receipt. Buyer shall perform whatever inspection or normal operational tests Buyer deems necessary as promptly as possible but in no event later than three (3) days after delivery, after which time Buyer will be deemed to have irrevocably accepted the Products. Any discrepancy in shipment quantity must be reported within three (3) working days of receipt of the Products. In the event of an over shipment, Buyer shall have the option to return the Products to Seller at Seller's expense or alternatively, Buyer may elect to retain the Products (subject to adjustment of the invoice or the issuance of another invoice to account for such additional items.)
Polarion Exchanges In the case of defective items purchased from Fenix-Store, items can be exchanged for the same product within 30 days of the date of purchase. Fenix-Store will pay the return shipping costs if the return is a result of a defective item.
We will notify you via e-mail of your exchange once we've received and processed the item that needs to be exchanged. In most cases, we'll issue an exchange within 3 to 5 business days of our receiving your return. Refunds and Exchanges from Other Sellers Items purchased from other sellers must be returned directly to that seller for refunds and exchanges.
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